Hewlett-Packard Hewlett Packard Touch Screen Notebook - TX1320US

HP doesn't care

12/9/2009

I got this lap top just over a year ago, the wifi went out and soon after the mother board went out. I did some research and it looks like this problems is common through out ALL of the HP tablets and laptops. I personally will never by another HP product again.

Great machine...until it burns out.

7/16/2009

I have this machine and loved it for the first year. First, the WIFI stopped working. I thought it was somehting I did; but I never worried about it since I usually plug it directly into ethernet anyway. Then I noticed it was getting very hot; again, I thought this must be normal. Then I noticed all the other people who have the same issue.

HP told me it would cost $400 to fix this computer since it wasn't under warranty; I liked the computer so I sent it back. then the fun started... it wasn't fixed by the time promised and each time I called, I spoke with someone about 10,000 miles away from the repair shop, who knew nothing about what was going on. After over a month, the last time they called me to tell me there would be a delay in getting it repaired I told them to just send it back to me. HP is horrible; they refuse to accept responsibility for selling a product they know to be defective and they don't care about their customers. I will never buy another HP product and am considering a class action lawsuit.

Defective -wireless will go after a 1yr than motherboard fry!

6/15/2009

Buyer Beware. I brought this laptop Jan 08. It ran slugglish due to Windows Vista but I ignored that because I was just happy to have this cool laptop and didn't have any other issues until... A year after my warranty expired. Feb 09 my wireless completely stop working, Hp tech advise me that i would have to pay $90 for them to help me troubleshoot over the phone and advise to use their online support its free. Problem was I had no internet because the wireless stop working...duh I worked around and brought me a wireless adapter. June 09 computer will not boot up, it powers up and light turn on but the screen is complete BLACk. Once i was able to get to a computer with internet access, I surfed the net and read different forums about this laptop. I found a ton of ppl with the same lapop and exact same issues. A dude even created a youtube video about it. I found Hp installed cheap defective Nividia chipset and it cause the laptop to overheat and is causing one of the issues. I called Hp that act if they never heard of this issue and said i would need to pay. Once your warranty expires Hp leaves you high and dry and they will not take account for these problems. If you do have a warranty they will replace the defective part with same defective part and you will have the same issue within time.

Nice, but not the best cost benefit

9/5/2008

This is a nice device but the AMD chip gets very hot, hard to use over the lap.
The HP software are not very good. Even this powerful device run slow based on all HP softwares installed. I upgraded the memory to speed up.

this is my 2nd tablet pc

11/12/2007

11-22-2007 Update - my second TX1320US has the same problem as the first one. This model has, in my opinion, a factory defect. Avoid purchasing. The defect is in the wiring harness that goes through the swivel mount and causes audible clicks to sound through the speakers when manipulating the display. You can position the screen so that the clicking repeats like someone playing a snare drum roll repeatedly. HP blew it big time on this 'tablet' which is not a true tablet, it should be called a 'touch screen laptop' as it has no synaptic pointing device. I'd downgrade this to a one star but Amazon has it set up so you cannot change your original rating. What follows is my original review:

This is my second tablet PC. I'd say my experience so far is mixed. After 12 days of use I'm going to need to exchange it for another one as there is an electrical short in the swivel mount for the screen. The laptop makes a very loud audible, "clack clack clack clack" noise when the screen is positioned at various angles. The noise comes through the speakers and can be induced or stopped instantaneously by screen angle (tilt the screen 45 degrees towards you as if you were closing the lid and stop - and the noise is heard).

I am almost greatful that the screen is acting up because I was disappointed by the response of the space bar in the keyboard. I type 70 wpm and never have an issue hitting 'space'. However on this keyboard I routinely find that the space bar did not recognize my input forcing me to backspace (as I type this about every 10th space has this issue).

My 3rd complaint is the tablet stylus. I was an early adopter of the tablet, purchasing the very first Toshiba model when they first came out around 2001'ish. What I noticed immediately about this tablet's stylus is the lack of a spring to the tip. My first tablet was very responsive to different screen pressures, and it was easy to know how much pressure you were applying to the screen because of the ability to push with varying pressure. The default stylus that ships with the HP tx1320us is just a piece of plastic with a permanent type of tip. It feels harsh and unresponsive in comparison to my first tablet's stylus.

Once my exchange is finished (and should I decide to keep this laptop) I will be looking for an aftermarket tablet stylus which is unfortunate because the docking cradle for this laptops stylus is really well done.

The laptop feels quick and responsive within the VISTA OS and the screen resolution is decent. The fingerprint swiping mechanism really needs an overhaul however because it hurts to drag your finger across it. It has very sharp edges.

Overall I'd give this a 3 out of 5 assuming you don't get a lemon like I did.

(note I did an 'even exchange' on this laptop and got an identical one. The new one has a responsive keyboard and no shorts or problems with the swivel display mount. I did find out though that I will never get the reponsiveness I thought I would get from this tablet due to the fact that the screen is not interactive with the stylus in the way that many tablets are. A much better name for this laptop would be TOUCH SCREEN laptop NOT Tablet Laptop...Microsoft and HP and screwing up the 'TABLET' branding by allowing this type of device to bear that name).